At Essentials by Monea, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. *** For the safety and well-being of all of our customers, NO RETURNS. Exchange only (equal value) if product was damaged during shipping. A store credit will be issued if the product is not immediately available.